However, the said issues have now been acknowledged by HBO Max and they are working on a fix. Source. HBO Max captions/subtitles not working. Apple TV users are even facing problems with captions as they are not working after the latest tvOS app update. Some reports even indicate that the menu for languages, audio, and caption itself is not
Below, you will find a list including 7 simple things you can try to get your subtitles and closed captions working on the platform in no time. These are: Check your internet connection. Check HBO Max’s servers. Update the app. Update your system. Enable closed captions. Free up storage space. Disable your VPN. The 8 simple steps you can take to get your Prime Video subtitles back in sync are: Enable Closed-Captioning on your devices. Disable your VPN. Check your connection. Check Prime Video’s servers. Update Prime Video. Try a different show. Clear your Cache & Cookies. Uninstall Prime Video.
The steps to get there are a little different depending on your device: Phone or tablet: Tap your profile photo at the upper-right corner and then tap the gear icon. TV (like a Roku): Tap the gear icon. Computer: Click your profile icon at the upper-right corner and select Settings. 3. Select Display Language.
Posted: Feb 2, 2021. Report comment. Hi there, it could be great if someone can make scripts to download the subtitles from both streaming sites. I checked an HBO Max video and the subtitles are stored in an .xml file, usually called "sdh.xml" and sometimes "sub.xml". As for Peacock, I couldn't find were the subtitles are getting sourced from. If you don't want automatic subtitles and you're using an Apple TV, go to Settings > Video and Audio, then turn off Automatic Subtitles. If you're using a smart TV or streaming device, go to Settings > General, then turn off Automatic Subtitles. It’s not fixed at all in the HBO Max app. Why is the HBO streaming experience sub par compared to every other streaming media provider. Subscribers should not have to adjust the resolution on their devices. Bring back the scaling function which has always worked until recently. Follow the steps outlined above to confirm captions are enabled. If they already are, shut them off, reboot the Roku, and then turn them back on. Don't skip over this step. Even if captions are already enabled, a reboot might be all that's needed to get them to show up. Do this through Settings > System > System restart > Restart.
HBO Max is one of the main streaming services that are available out there. Like other similar services, it is available on many platforms. However, for some time now, HBO Max users have been facing an annoying subtitle-related issue. Apparently, the positioning of these is not working correctly (1, 2, 3, 4).
Not. Working. First we tried streaming from HBO Max app to Chromecast and subtitles were huge and all over the place. No effect when changing setting in IPhone. Afterwards when streaming from Chrome we could make the subtitles smaller through the computer settings, but still way to high up on the tv.
On Application. Open HBO Max App. Click the Video you want to watch. Move the cursor on your video to make the menu appear. While streaming, tap the screen. Tap on the Speech Bubble/CC icon. If a tab appears, select Off under the Subtitles section. Press the Cross (X) button to close the tab.
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